Business IT Support

Business IT Support

With unmatched expertise and deep technical know-how, we work with our clients to provide business IT solutions allowing to focus on thing that matter – growing your business. Our business IT support services eliminates the frustration and time delays that  IT problems can cause.

A fundamental Mr PC belief is that through delivery of professional IT support services, businesses can harness the power of Information Technology to maximise their competitive business edge, whilst keeping the costs of such technology economically viable

We Provide Business IT Support
Security and Advisory Services to the Australia's Leading Brands

Choosing MR PC as your I.T. Support provider allows your organisation to:

IT Services & Server Management

Mr PC are a fully Australian owned IT company, who specialise in business server and network management. We provide complete IT support to businesses and deliver cost-effective, practical and efficient solutions to suit all your IT requirements.

A fundamental Mr PC belief is that through delivery of professional services, businesses can harness the power of Information Technology to maximize their competitive business edge, whilst keeping the costs of such technology economically viable.

Managed IT Services

The Mr PC Team can help you with: 

  • Provisioning and maintenance of Workstations & Servers, designed to manage your email and critical company data.
  • Deployment, maintenance and overhaul of Medical Practice servers and Medical Practice software support (Genie, Medical Director, etc).
  • Physical and virtualised environments. We are highly skilled and trained in both.
  • Commissioning, decommissioning and deployment of all network equipment.
  • Implementation of backup strategies incorporating offsite copies for ultimate data protection.
  • Facilitation of cloud based backup solutions.
  • Provisioning of world-class phone systems with our partnership with Telstra and TPG.
  • Network infrastructure deployment and support.
  • Secure VLAN and VPN solutions for communication between worksites in different locations.
Optimised Network Performance

Does your business heavily rely on your existing network performing consistently?

Would a network outage/server crash wreak havoc amongst your business?

We can manage your server and network infrastructure on a monthly basis to ensure this never happens. Mr PC constantly monitor your equipment and server, to ensure all hardware and software is running at its most optimal. Mr PC also provide you with a monthly report which covers all aspects of the server and network’s performance. This gives you a clear picture on how it is performing (minus the tech jargon), which will give you ease and peace of mind going forward on a day-to-day basis.

Along with this, we can provide you with the following:

  • Priority service and response times.
  • Flexible and competitive rates with highly skilled engineers
  • Monthly detailed reporting of services provided
  • Bi-monthly review meeting or as required
  • Permanent daily rostered IT outsourcing, ranging from 2 hours a week to 5 days a week.

We also offer a pre-paid service, where you can pre-purchase hours from Mr PC, in the case that you should need them. This is yet another initiative implemented by Mr PC to ultimately provide you with the most efficient, cost effective solution.

Feel free to give us a call, or drop in, to find out exactly how we can assist your business and protect your IT assets!

Onsite Support

Let us come to you! If you have a few irritating problems with your computer or printer, or if you have a really big problem (or two), you can now get everything sorted out at the same time. Mr PC offer a Technician to attend your business – we will fix problems, install hardware, answer questions and explain what’s wrong using simple words.

Phone and Remote Support

The Mr PC Helpdesk is ready for your call. 

PC help and support is only a phone call away with Mr PC! Our Helpdesk is available to you to assist you with problems you experience.

Distance is no longer a barrier with providing Support. With your permission, Mr PC can connect* to your system to provide “real-time” help and support – just like having the technician sitting right beside you.

Our Partners